Mobility has been acknowledged as the most disruptive innovation faced by large and medium enterprises. In recent years, mobile devices have moved from email and data on the go, to innovative applications that have the power to transform the way enterprises do business. Mobility can also help to leverage contextual data to connect to customers more effectively. Mobility solutions have released companies from fixed locations, unfastened tremendous value, and have spawned innovative solutions to raise business potential. Large and medium enterprises are at the threshold of garnering the explosive potential of mobility. Mobility comes at a price and organizations are realizing the need to balance the reward to risk to make a mobile workforce a reality.

Mobile Device Management (MDM)

Mobile devices by their very nature are portable and hence prone to getting lost or stolen along with the data residing on them. Organizations need to secure the device not just against physical theft but also unauthorized access. Advance solutions for mobile device management help administrators to implement security policies that safeguard the organizations sensitive data and delete data in emergency situations.

Air Watch from Vmware is one such solution that helps organizations to control and protect their mobile assets. It ensures that your company wide mobility deployment is secure and provides protection to your corporate information. It provides end-to-end security extending to users, applications, content, devices, email, data and networks. AirWatch mobility solutions addresses mobility challenges by providing an efficient and simplified way to manage and view all mobile devices from a single central administrator console. It allows to enroll devices quickly, configure and update device settings over-the-air irrespective of the make and OS. It can manage Apple iOS, BlackBerry, Symbian, MacOS, Windows PC and Mobile as also Android and Windows Phone devices from a single management console.

Features of Mobile Device Management (MDM)

• Device and User Security
• Application Security
• Content Security
• Email Security
• Network Security
• Advanced Logging and Reporting
• Real time Dashboard

Mobile Field Force Service Automation Solution

Swan Solutions offers a mobile on-demand field workforce automation solution configured for the BFSI industry. With Mobile Field Force Service Automation Solution, your field sales force can make the most of every sales opportunity by accessing critical information to educate potential customers, simplifying customer on-boarding and delivering a superior customer experience. This easy to use, intuitively designed solution can align the right field sales agent with a customer requirement based on skill mapping to improve the overall lead management and customer acquisition process.

Configurable Processes: This enables automation of your business processes ensuring seamless integration with field users and flawless execution of sales.

Attendance: Field personnel can record their attendance and location.

Travel Distance: For each user, the total distance travelled during the day is captured. Along with this, the distance travelled at regular intervals is also captured.

Lead Management: Field personnel can update lead information or provide a status on the go. Managers get real-time data on these updates.

Reports and Analytics: FieldEZ’s solution provides custom reports based on your BFSI organization’s needs.

Alerts and Notifications (E-mail and SMS): Notifications can be sent automatically at predetermined points during your sales process. These notifications can even use the information that is being captured on the field.

Features of Mobile Field Force Service Automation

• Lead Ticket Management
• Configurable Processes
• Configurable Forms
• Scheduling and Dispatch
• Calendar Management
• Email / SMS Broadcasts
• Reporting & Analytics
• Workforce Territory Management
• Alerts and Notifications
• Connect to ERP/CRM
• Location Tracking
• Attendance Management
• Bulk Lead Management
• Rich User Management Capabilities
• Role-based Access Control
• Product/Spare Catalog
• Partner Management
• Bluetooth Printing
• Credit Card Payment Collection
• Bio-metric Scanning