Logo CommuniQA
issue 25, April 2016
Logo Swan
Dear Readers,

Greetings from Swan Solutions!

We are pleased to announce the launch of our new Global Service Delivery Center in Mumbai. With an investment of over Rs. 10 Crore on this 4,000 square feet premise, this GSDC will offer end-to-end services for RIM, Network and Security Monitoring, Application Monitoring and Remediation. Swan Solutions has core expertise in Networking, Virtualization, and Cloud Computing. The company offers services around Migration, Consolidation and System Administration expertise on Microsoft platform

With our new development centre, we intend to be in a position to bid for new service contracts across the country from mid-size and large enterprise customers. We plan to reach and offer technology services to our customers in the US, Europe and Middle East markets through our software arm, Emqube India.

This emphasizes our tremendous growth over the years and the commitment to understanding our customers. We pride ourselves on working with the highest ethical standards at all times - and this is what defines our culture and character.

To know more about our GSDC offerings, please click here


Tech Trend
Why are organisations outsourcing their NOC?

Why are organisations outsourcing their NOC?

Network Operations Centers (NOCs) are implemented by business organisations and establishments which require high availability. Concerns like network failure, switches, router monitoring, power failure, server failure and monitoring, virus issues, etc. are administered by the network operations center.

Running a NOC requires technical expertise in network, security and application, as well as high costs - very compelling reasons to outsource it to a specialist. Effective NOCs relies heavily on automation, sophisticated remote monitoring and management (RMM) tools - areas that your organisation may not gain from investing in. By partnering with the right solution provider, you can outsource technologies and on-demand skills that you would not want to employ on a permanent basis.

While your organisation focuses on the end-user experience, a good partner can help you to deliver this by taking the strain off your internal teams. Contracting it out can help you focus on your core business and stay away from continuous monitoring and management of IT infrastructure. This way, your organisation gets round-the-clock proactive monitoring and management to identify issues and get them resolved before they affect the business outcome.

Sometimes, it may sound strange for an outsourcing company to outsource its own NOC, but it is a model which has proven to work if you select the right partner.

Title Big Wins
Swan Solutions Won a large Facility Management deal worth 78 Lakhs from an Education giant having 210+ education centres, 82000+ students across India and abroad. As part of deliverables, Swan will depute around 28 skilled domain expert Engineers to manage ICT operation. FM Services scope includes managing customer's Networking & Security, Servers & Storage, Wireless Infrastructure, RF Ids, CCTV & IT user support. Swan FM Services will ensure customer to focus on their core competencies of Education and Teaching.

We are pleased to inform you that Swan has been empanelled as National Level System Integrator for Marketing & Selling of BSNL Data Services & Supply, Configuration and Maintenance of Customer's End Equipments, their Network on LAN / WAN etc for Data Services offered by BSNL.

To view our Empanelment Certificate, Click here

Expert Tips
Focus On the Right Metrics

For operational efficiency with NOC, ensure that your organization uses the right tools and technology to measure factors like performance, availability and workload automation. It helps in monitoring internal performance and arms IT managers with tools and information to ensure ongoing performance. This eliminates the need to keep a close watch on IT, keeping the system secure and compliant.
Just for Laughs

A wife asks her husband, a SQL Engineer, "Could you please buy one carton of milk, and if they have eggs, get six?"
Later, the husband comes back with six cartons of milk.
The wife asks him, "Why did you buy six cartons of milk!"
He replied, "They had eggs.".

Free Downloads

Streak is a great CRM tool which integrates with your Gmail or Google Apps. Instead of organizing clients by contact, this app lets you keep track of where you stand in a business relationship. This way, you can view all the emails associated with each client with Streak. Its basic service is free for up to five users. Commercial plans range from $19 to $119 a month per user.

For more info, :- Click Here
Business Calendar

This productivity-focused calendar app has plenty of features you won't find on the standard Google Calendar app. For instance, it has a smooth scroll and zoom for better, intuitive interaction. Business Calendar offers better tablet support, enhanced templates, beautiful widgets and easier customization.

For more info, :- Click Here
Title Quiz
Would you like to win a Free Movie Ticket ? Answer a few simple questions and send us the reply. In case of more than one correct entry, winner will be chosen by a draw.
A) What is NOC?
1. Network Operations Center
2. No Objection Center
3. Network Optimization Center
4. Network Opportunity Circle
Take a quiz..
25 years Making IT Happen SINCE 1989
  Swan is a 25 year old, IT infrastructure and facilities management company providing state-of-the-art IT solutions to large and medium enterprises.  
Swan Solutions & Services (P) Ltd - 404 T-Square, 4th Floor, Saki Vihar Road, Andheri East, Above Skoda Showroom, Mumbai 400 072;
Tel. 022-28034088 ; Email :enquiry@swansol.com
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