Logo CommuniQA
issue 28, Jul 2016
Logo Swan
Dear Readers,

Greetings from Swan Solutions!

Have you wondered what life would be like if someone took charge of your unexciting chores - like making reports and answering the same questions multiple times?

Enter the world of automation.

Even though we do not realise it, automation is now a part of our daily lives. Online customer support, virtual assistants like Siri and Cortana, smart homes and cars, purchase prediction/ recommendations on ecommerce sites and fraud detection by our banks are only a few examples.

The idea of artificial intelligence isnít new. This time, however, the phoenix has risen. Automation will lead the creation of new industries, new jobs and different economic opportunities. It's your chance to change the industry as you know it.


Tech Trend
Integrate Automation Into Your Business

Integrate Automation Into Your Business

Automation can give you your competitive edge in the market. Having a strong automation strategy in place can help your organization improve its business process management. With automation, tasks are completed quickly with lesser man power, more efficiency and much lower costs - the three goals any organization's CIO craves for.

We've seen several developments in the recent times which brought about a shift to automation. Suddenly, a massive amount of data is being generated by people and enterprises, and the need for automation and structured data is evident. Besides, computing power has increased tremendously and processing architecture is sophisticated. This made the time ripe for the application of automation.

Once you've decided to take the plunge, do your research on available automation tools in your industry. It is important to understand the benefits and limitations of both - robotic process as well as cognitive computing, and then decide which one works best for you. It also helps to rethink your business from a digital perspective and digitize your entire service chain, else the deployment can be long and frustrating.

There's no denying that the most valuable asset we have is time. As individual consumers and enterprises, we lose most of it in mundane, yet critical tasks in the form of repetitive customer calls, analysing data or creating daily reports. Automation is the answer.

Title Big Wins
Swan has Won a large deal worth 5.75CR from India's largest Public Sector Bank for expansion of its existing Cloud platform. This is one of the largest expansion on x86 platform and the Bank will leverage this Cloud Infrastructure towards Collaboration Solutions for Capturing Customer Interaction, Analytics Application Development and Testing. Also, various Internet Applications will be deployed for Bank's Business Support Services.

"CIO Review" covers Swan Solutions in its July 2016 issue of "20 Most Promising VMWare Solution providers in India". Click here to read the article of Mr. Abhijit Salvi (Head - Solutions) on how Swan is Actualizing Virtualization through Uncomplicated Procedures.

Expert Tips
Identify processes that can be automated

Eventually, every enterprise will realize the importance of automation. Better to do so early, before you miss the bus. Often, CIOs are confused about where to begin. It helps to first figure out which processes you want to automate. Start with functions which you are comfortable handing over to an automated process. Once you've identified these, finding solutions will turn into an easier task.
Just for Laughs

Q: Why was the computer cold?
A: It left its Windows open!

Q: Why did the computer kept sneezing?
A: Because, it had a virus!

Free Downloads
FinchVPN (For iOS and Android)
FinchVPN (For iOS and Android)

Protect your privacy by installing FinchVPN on your mobile device. This helps prevent hackers and data sniffers from tapping into your connection and stealing data on an unsecured public Wi-Fi Hotspot. FinchVPN creates a secure Internet connection where your Internet provider sees only encrypted data, and the final destination sees only FinchVPN location and IP information.

For more info :- www.finchvpn.com
ActionVOIP (For iOS and Android)
ActionVOIP (For iOS and Android)

The perfect app for a global executive. Actionvoip is a mobile app that lets you make free VOIP calls directly from your phone. Select any contact from your device which is accessible in the app and start your call using Actionvoip anywhere in the world, even when you're traveling globally.

For more info, :- www.actionvoip.com.pl/en/
Title Quiz
Would you like to win a Free Movie Ticket ? Answer a few simple questions and send us the reply. In case of more than one correct entry, winner will be chosen by a draw.
1. What is Artificial intelligence?
A. Putting your intelligence into Computer
B. Programming with your own intelligence
C. Making a Machine intelligent
Take a quiz..
25 years Making IT Happen SINCE 1989
  Swan is a 26 year old, IT infrastructure and facilities management company providing state-of-the-art IT solutions to large and medium enterprises.  
Swan Solutions & Services (P) Ltd - 404 T-Square, 4th Floor, Saki Vihar Road, Andheri East, Above Kavish Ford Showroom, Mumbai 400 072;
Tel. 022-28034088 ; Email : enquiry@swansol.com
Previous CommuniQA Issues