Swan Solutions helps largest Indian Bank to digitize its retail banking experience by upgrading its IT infrastructure.
With the help of Swan Solutions, a leading retail bank is now able to run their new digital banking services with high availability and scalability. The solution implemented by Swan has resulted in faster processing time for a debit card/credit card and loan approvals from over two weeks to less than thirty minutes.
Until now, the bank focused on customers aged over 40. The new-generation customers are highly-informed and expect real time responses from a bank. To cater to this segment, the bank introduced a new digital business strategy which features a range of advanced digital banking capabilities including instant account opening with personalized debit cards, and instant loan
approvals for car and home loans.
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