Team Leader – CBD Belapur

We have an urgent opening for Team Leader at Swan, Belapur, Mumbai.

Designation: Team Leader / Team Manager

Position: 2

Educational, BCA candidates will be preferable, Diploma holders with added experience can also be considered.

Experience: 1-5 Years of which minimum 1 year as Team Leader

Key Skill required:

  • Ability to manage large team
  • Service Delivery capability
  • Customer handling

Preferred Gender: Male

Location: CBD Belapur

Salary: Not a constraint for the right candidate.

Key Result Area

  • SLA Metrics
  • Customer Satisfaction norms
  • Team productivity Improvement
  • Training and Development targets

Job Specification

  • The Central point of contact for implementing the services as per the Service Level Agreement with the customer.
  • Train manpower, technical value additions and suggestions Play a lead role in improving, changing or adapting existing methods and techniques Manpower utilization, work allocation and performance evaluation

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