We have an urgent opening for Team Leader at Swan, Belapur, Mumbai.
Designation: Team Leader / Team Manager
Educational Qualification:B.tech/B.sc-IT, BCA candidates will be preferable, Diploma holders with added experience can also be considered.
Experience: 1-5 Years of which minimum 1 year as Team Leader
Key Skill required:
- Ability to manage large team
- Service Delivery capability
- Customer handling
Preferred Gender: Male
Location: CBD Belapur
Salary: Not a constraint for the right candidate.
Key Result Area
- SLA Metrics
- Customer Satisfaction norms
- Team productivity Improvement
- Training and Development targets
- The Central point of contact for implementing the services as per the Service Level Agreement with the customer.
- Train manpower, technical value additions and suggestions Play a lead role in improving, changing or adapting existing methods and techniques Manpower utilization, work allocation and performance evaluation