Customer Care Executive – Parel, Mumbai

We have an urgent opening for Customer Care Executive at Swan, Parel, Mumbai.

Designation: Customer Care Executive

Position: 2

Experience: 0.6 Months – 3 years

Salary: Not a constraint for the right candidate.

Location: Parel, Mumbai

Shift: General Shift Only

Preferred Gender: Female

Job Specification

  • Conducting various types of surveys on phone
  • Collating various types of feedback and carrying out analysis, creating presentations for feedback
  • Responding to email and telephone queries (Customer Care)
  • Maintaining inquiry database
  • Preparing monthly MIS
  • Preparing training certificates
  • Collating question bank

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