Information Technology Solutions, IT Infrastructure Management Services, PC Maintenance Mumbai

Profile

Swan is a professionally managed company with a qualified management and technical team providing end-to-end Information Technology solutions for medium and large business enterprises.

Over a decade, we have built a loyal client base that relies on us for providing and managing their information technology solutions. Associating with the best in IT majors in India and abroad; we strive to bring the best-of-breed solutions that meet the immediate and future needs of our clients.

At Swan, our mantra to built customer loyalty is through timely and efficient service. Understanding the demands of the corporate world and our ever-ready attitude has won us many prestigious projects.

Swan customer profile has been developed over the years to include successful and IT-savvy companies in the Banking and Financial Segment. We have a strong understanding of needs of overseas branch operations and subsidiaries of large multinational corporations. Over a decade of service to this sector has honed our skills to anticipate and meet IT plans of our customers.

Our long association with leading IT companies such as IBM, HP, Wipro and Sun has provided us with an excellent technical and customer orientation that is hard to find in this city. Our technical aptitude is matched by our positive attitude towards problem solving and resource management of our customer needs.

Since 1989, we have added many clients to our list, but we are more proud of the fact that we have now client relationships that span well over a decade.

Team

Our management team has two important assets that most of our clients seek. Technical Qualification and Customer Orientation. The company is guided by a US educated Director (Mr. Mohammed Sutarwala), who sets the strategic direction and monitors customer satisfaction. A young and dynamic industry veteran (Mr. Kamal Sejpal, Director Operations) heads the operations team.

An enthusiastic team of Solution Experts, Technology Gurus, and Support Engineers make the backbone of the organisation.

Business Divisions

The company has four business teams, each focussed on meeting the different needs of our customers

Enterprise Solutions Division

"We provide enterprise solutions for medium and large corporate entities in India and overseas. Our client base is largely focussed in the Banking and Financial markets where we enjoy a good reputation and customer loyalty.

These solutions consist of Servers, Routers, Workstations, Personal Notebooks, in the hardware range. Our software solutions include Microsoft/Unix/Linux operating systems, Internet/Intranet servers, Mail and Collaboration Servers, as well as desktop tools."

Project Management Division

Our project team works with clients to execute large turnkey projects for enterprise level communication and networking projects. Our services range from Network Design, Procurement, Implementation and support.

Infrastructure Management Services

Our blue-chip clients rely on us to keep their IT investments running round the clock with ever-available facility management services from our FM division. Our support includes hardware as well as software support with clients enjoying our in-house or on call support plans. As an ASP (Authorised Service Partner) partner with IBM, our team is well qualified and resourceful to provide an excellent uptime for clients

Network Security Division

Protecting customer networks is the prime task of our engineers in the Network Security Division. Our services include framing of security policies, network risk assessment, threat advisory services, and installation of security software and hardware.

Infrastructure

Located in the heart of Mumbai, the company premises provide the support to run its operations. A local area network with Windows 2000 servers, Exchange Servers, and a Linux Server provide a multi-environment setup to simulate most customer situations. A dedicated Internet link ensures that our customers are always in touch with us. We are also connected instantly to the IBM & Wipro Support Network that alerts us with every customer support call logged with them.